Payment Policy

Last updated: June 9, 2025

Payment Methods

At Cycle Shop 24, we offer several convenient payment options to ensure a smooth purchasing experience:

Credit/Debit Cards

We accept all major credit and debit cards:

  • Visa
  • MasterCard
  • American Express
  • Discover

All card transactions are processed through secure payment gateways to ensure your financial information remains protected.

PayPal

For your convenience, we offer PayPal as a secure payment option. When choosing PayPal:

  • You will be redirected to the PayPal payment page
  • Log in with your PayPal credentials to confirm payment
  • No PayPal account? Use the "Pay with Debit/Credit Card" option
  • Ensure your PayPal shipping address is correct as orders will be delivered to this address

Bank Transfer

For larger purchases, we accept direct bank transfers. Please note:

  • Orders will be processed after payment confirmation
  • Contact our customer service for bank details
  • Include your order number in the transfer reference

Payment Processing

Order Confirmation

After successful payment:

  • You will receive an immediate email confirmation
  • Order details will be available in your account
  • Payment receipt will be sent separately

Security Measures

Your security is our priority:

  • All transactions are encrypted using SSL technology
  • We comply with PCI DSS requirements
  • We never store complete credit card information
  • Multiple security checks are performed on all transactions

Special Payment Arrangements

Financing Options

We offer flexible financing solutions:

  • 0% interest for 12 months on purchases over $1,000
  • Extended payment plans available
  • Special arrangements for business customers

Visit our Financing page for more details.

Deposits

For custom orders and special items:

  • 50% deposit required to confirm order
  • Balance due before delivery
  • Deposits are non-refundable for custom items

Contact Information

For payment-related inquiries:

  • Email: ask@cycleshop24.com
  • Phone: +16137228273
  • Address: 305 Roger Rd, Ottawa, ON K1H 5C3, Canada

Our customer service team is available during regular business hours to assist with any payment-related questions or concerns.